i've had exactly the same results with Staples; "I'm sorry, what number was that? 89? We have the 82, 85, 86, 92, and 92+, but I've never heard of the 89. Are you sure you don't want to buy an 86?" <blink> "no" <click> =) Stephen Walasavage Walasavage@aol.com http://members.aol.com/walasavage