TI Graphlink error


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TI Graphlink error



I hope that you can help me with a problem I am having:

I recently purchased the TI-GRAPHLINK cable from Staples
Office Supplies.  Also, I obtained the TI_GRAPHLINK 82 software
for Windows.  Here's my dilemna:

I have a serial mouse hooked into the 9-pin port on COM1.
I have an internal modem on COM4.
I am attempting to connect the TI cable in the 25-pin COM2.

However, when I attempt to either send or receive from the
calculator or the computer, I get a "cannot open the
communications port" error.  I attempted this 4 times, each
time selecting a COM port, 1-4.  I also tried to reboot the
computer while the calculator was off, on, and while in the
sending and receiving mode of the calculator.  At first, I
thought it was a Windows95 problem.  I then proceeded to
download the DOS version of the software, but to no avail.  I
then realized that my computer was not recognizing the TI cable
upon startup because AMI BIOS was not reporting any new ports.

Is this cable defective??  should I return it??  Is their
something I am not doing properly??  Please help for I have no
new ideas.

Thank You,

Vincent A. Maroun
<<Vin1281@aol.com>>